KORSAN Replacement Policy

At KORSAN, we are committed to providing high-quality products and ensuring customer satisfaction. If you receive a defective or damaged product, we offer a replacement.

Please read the following terms carefully:

1. Defective Products

If you receive a defective or damaged product, you must raise a complaint within 24 hours of receiving your order.

2. Unboxing Video Required

An unboxing video is compulsory to claim a replacement for a defective product. The video should clearly show the package, product, and issue.

3. No Other Returns or Replacements

We do not accept returns or provide replacements for any reason other than a defective or damaged product.

4. How to Raise a Complaint

If you receive a defective product, please contact us as soon as possible:

Phone: +91 9825071237 / 7990840633
Email: krishnaenterprise2580@gmail.com

Please provide your order details and the required unboxing video when registering your complaint.

5. Replacement Process

Once your complaint is registered, our team will guide you through the return process.

After we receive the defective product and verify the issue, we will arrange a replacement product, subject to availability.

KORSAN reserves the right to verify the reported defect before approving a replacement.